HILLCO TECHNOLOGIES - PRIVACY POLICY & SMS TERMS OF SERVICE

Last Updated: December 4, 2025

Hillco Technologies (“we,” “us,” “our”) operates https://www.hillcotechnologies.com (the “Site”) and our mobile applications (the “Mobile App”). This Privacy Policy and SMS Terms of Service explain how we collect, use, disclose, and protect your personal information, including information collected through SMS communications.


1. Information We Collect

1.1 Personal Information

    Information you voluntarily provide, including:
    • Name
    • Phone number
    • Email address
    • Company or organization details
    • Additional information submitted through forms or customer support channels

1.2 Device & Usage Information

    When using our Mobile App or Site, we may collect:
    • IP address
    • Browser type
    • Device type
    • Operating system

1.3 Location Information

    The Mobile App may use GPS or similar technologies to determine your precise geographic location during in-field navigation or equipment support scenarios. If location data is associated with your contact details, it is treated as Personal Information.

1.4 Social Media Interactions

    If you interact with our social media pages (such as liking, following, or commenting), the platform may share basic profile or engagement information with us.


2. How We Use Your Information

    We use Personal Information to:
    • Provide products, services, and technical support
    • Communicate updates, service notices, or account information
    • Respond to inquiries or customer support requests
    • Improve our Site, Mobile App, and service offerings
    • Process transactions or fulfill user requests
    • Provide SMS communications (see Section 5)


3. How We Share Personal Information

    We may share your Personal Information only with:
    • Employees, contractors, consultants, or service providers
    • Technology partners who assist in delivering our services

    These parties are authorized only to perform work on our behalf.

    We do not:
    • Sell Personal Information
    • Rent Personal Information
    • Share SMS phone numbers, SMS consent data, message content, or opt-in/opt-out information with third parties or affiliates for marketing or promotional purposes

    SMS consent is not shared with third parties.


4. Security

    We use commercially reasonable administrative, technical, and physical safeguards to protect Personal Information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.


5. SMS Communications (Text Messaging Program)

By providing your mobile number or opting into SMS communications, you agree to receive SMS messages from Hillco Technologies.

5.1 Types of Messages You May Receive

    • Customer support responses
    • Service notifications
    • Appointment or service reminders
    • Order or account updates
    • Technical assistance messages

5.2 Message Frequency

    Message frequency varies.

5.3 Costs

    Message and data rates may apply.

5.4 Opt-Out Instructions

    You may opt out at any time by replying: STOP
    After opting out, you will receive one final confirmation message.

5.5 HELP Instructions

    For assistance, reply HELP, or contact us directly:
    Phone: 208-937-2461
    Email: sales@hillcotechnologies.com
    Website: https://hillcotechnologies.com/contact/

5.6 Consent Requirements

By opting into SMS, you acknowledge:
    • You confirm you are the authorized user of the mobile number provided
    • You consent to receive recurring automated and non-automated text messages
    • You understand consent is not required as a condition of purchase

5.7 Data Use for SMS

    Your mobile number, consent records, and SMS communication history will be used only for Hillco Technologies communications.
    We will never sell, rent, or share this information with third parties or affiliates.


6. International Transfers

    Your information may be processed in the United States. By using our Site or Mobile App, you consent to such processing.


7. Cookies

    Hillco Technologies does not use cookies or tracking technologies to collect information about your device or usage of our Site.


8. Job Applicants

    Information submitted through employment applications is used only for recruitment and internal HR purposes.


9. Changes to This Policy

    This Privacy Policy & SMS Terms of Service may be updated periodically. Updated versions will be posted on this page with a revised effective date. Continued use of our Site, Mobile App, or SMS services constitutes acceptance of the updated policy.

    If material changes are made, we may notify you via email or a prominent notice on our website.


10. Contact Us

Hillco Technologies
Website: https://www.hillcotechnologies.com
Phone: 208-937-2461
Email: sales@hillcotechnologies.com

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